Welcome to Tidal Glow Goods (www.tidalglowgoods.com). By accessing or using this website, you agree to abide by the following Terms of Service. These Terms apply to all your actions regarding the purchase of lighting products, browsing website content, and use of related services on this website.
Please read these Terms carefully before purchasing products or using the website.
- Website Use and Acceptance Terms
By accessing www.tidalglowgoods.com, you acknowledge that:
You have read and understand these Terms of Service;
You agree to comply with all applicable laws and regulations;
You agree to use the website and purchase products in accordance with these Terms.
If you do not agree to these Terms, please stop using this website.
- Product Information and Sales Description
Tidal Glow Goods offers a variety of lighting products, including but not limited to:
Table lamps;
Chandelier;
Wall lamps.
We strive to ensure the accuracy of product descriptions, images, dimensions, and related information; however, due to display devices, production batches, and actual environmental factors, product appearance may vary slightly.
- Payment Terms and One-Time Purchase Instructions
All orders completed through www.tidalglowgoods.com are one-time purchases.
When you purchase a product:
You pay the price of the product and applicable fees shown on the order page;
This website does not offer automatic renewal services;
There will be no subscription fees or recurring charges;
Each order corresponds to only one purchase.
After successful payment, the order will enter the processing stage.
We accept the available payment methods shown on the website checkout page, including credit cards, debit cards, and other supported electronic payment methods.
You confirm that:
The information provided is true, accurate, and complete;
You have the legal authorization to use the provided payment methods;
In the event of unauthorized payment or a payment dispute, we reserve the right to suspend or cancel the relevant order.
- Ownership and Risk Assignment
After payment is received and the product is delivered according to applicable shipping rules:
Ownership of the product will transfer to the purchasing customer;
The customer is responsible for the safekeeping of the product after delivery;
The customer should use and maintain the product correctly according to the product instructions.
Prior to delivery, ownership of the product remains with Tidal Glow Goods or its legal owners.
- Intellectual Property Statement
This website and all its content, including but not limited to:
Website Name;
Trademarks;
Product Images;
Product Descriptions;
Page Text;
Website Layout;
Graphic Elements;
Website Materials
are the legal property of Tidal Glow Goods or its rights holders and are protected by U.S. and international intellectual property laws.
Without written permission, the following are prohibited:
Copying website content;
Modifying, reproducing, or distributing website materials;
Commercial use of website images or text;
Misuse of brand names or related content.
Any unauthorized use may result in legal liability.
- Acceptable Use
You may:
Browse website content;
Learn product information;
Purchase legitimate goods;
Contact customer service;
Use website functions for normal shopping purposes.
You agree not to use the website for any illegal or unauthorized activities.
- Prohibited Activities and Consequences
Users are prohibited from:
Providing false order information;
Using stolen payment methods;
Attempting to attack, damage, or interfere with the website’s operation;
Copying or stealing website content;
Distributing malicious programs;
Conducting fraudulent transactions;
Using the website in a manner that violates laws and regulations.
If any of the above behaviors are discovered, Tidal Glow Goods has the right to:
Cancel the relevant order;
Restrict or terminate the user’s access rights;
Reserve the right to pursue legal action;
Report the illegal activity to the relevant authorities.
- Order Processing and Cancellation
We have the right to refuse or cancel orders in the following circumstances:
Insufficient product stock;
Payment information cannot be verified;
Order information is incorrect;
Suspected fraud risk;
Violation of these Terms of Service.
If an order is cancelled, we will refund the amount paid based on the actual circumstances.
- Limitation of Liability
To the extent permitted by law:
Tidal Glow Goods shall not be liable for losses beyond the scope permitted by law for the following:
Temporary website inaccessibility;
Network connectivity issues;
Third-party service interruptions;
User misuse of the product;
User failure to follow product instructions;
Force majeure.
We shall not be liable for any indirect, incidental, or commercial losses arising from the use of this website or the purchase of products beyond the scope permitted by law.
- Third-Party Services
The website may use third-party services, including:
Payment processing services;
Logistics services;
Website analytics tools.
Third-party services are operated by independent service providers, and their use may be subject to third-party terms and privacy policies.
- Dispute Resolution
If a dispute arises between you and Tidal Glow Goods, both parties agree to:
First attempt to resolve the dispute through friendly communication.
If a resolution cannot be reached, the parties may choose to:
Resolve the dispute through mediation agreed upon by both parties;
Submit the dispute to a court with competent jurisdiction in accordance with applicable law.
Users agree to contact us through customer service channels before initiating any legal disputes to attempt to resolve the issue.
- Applicable Law
These Terms of Service are governed by and construed in accordance with the applicable laws of the United States.
Any dispute shall be settled in accordance with applicable U.S. law, without regard to conflict of laws principles.
- Modification of Terms
Tidal Glow Goods reserves the right to adjust and update these Terms of Service in accordance with business changes, legal requirements, or service needs.
The updated terms will be posted on the website and will take effect from the date of posting.
Your continued use of the website constitutes your acceptance of the updated terms.
- Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: lighting@tidalglowgoods.com
Thank you for choosing Tidal Glow Goods.
We are committed to providing our customers with reliable lighting products and a convenient shopping experience.